Usually The Sample Order Will Be Shipped Within One Week, The Normal Order Takes 15-25 Days.
If There Is Something Wrong, Once You Contact Us,Our Support Team Will Provide The Solution Within 2 Days. Here Is The Contact: support@tanstar-tech.Com.
We will debut and clean sharp edges for each product, and we will do the surface treatment based on your requirement.
For Small Quantity Product, We Prefer Air Freight, Fast And Reliable.We Can Ship The Product Via DHL,FedEx,Ups,TNT,Ems,Aramex,Etc. Depends On Different Places, We Will Suggest The Best Options For You And Of Course The Customer Can Decided Which Agency They Prefer.For Large Quantity Products, We Prefer Sea Shipment.
If You Wish To Return Your Metal Products We Have No Problem Accepting Them Back. If The Size Is Wrong Or The Product Can’t Suit Your Applications. All Returned Product Are Subject To a 15% Restocking Charge. But If The Product Damaged During The Shipping Or Damaged Not By Artificial Caused Problem, We Will Replace The Products With No Charges. In Tanstar We Insure All Of Our Shipments. To Return Products Damaged During Shipping We Will Require Photos Of The Shipping Box And Broken Products. You Can Email Us Digital Photos Or Mail Us Video.
Yes, Of Course, If you could tell us the Inches of your TV, we will recommend suitable TV mount for you.
we can do the custom box for you with your own logo.
We can printing Your own logo on the carton box and colorful package, if your quantity up to 3000pcs, no charges to making the logo format and printing fee
We Need The 3D File, IGS, STEP, If not 3D file then we may require 2D PDF file or CAD file.
Usually there is No MOQ, We can make the samples for you.
Yes, We Provide The Custom Service, One Stop Service, From Sketch To Final Product, We Could Help You To Design, Test And Finally Put Into Production.
We Provide The OEM/ODM Service. We Have Cooperated With Many Famous Brands, So We Believed That We Could Provide The High Standard OEM And ODM To You.
We Almost Can provide all the material, as long as the material in the market then we can purchase it and produce the certain shape for you.
We Provide The OEM/ODM Service. If you need custom service then we can making the mold for you, if your quantity up to our requirement then we can refund all the mold fee to you.
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Our MOQ is 50pcs for CNC products.
Yes, we can accept the different products in one order.